Privacy Policy
Last updated: September 3, 2026
Introduction
Suited Booted & Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, purchase products, or otherwise interact with us.
By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.
Information We Collect
We collect information that you provide directly to us, such as your name, email address, phone number, billing and shipping address, payment details, measurements, style preferences, and appointment history. This information is collected when you:
- Book a fitting or consultation through our online scheduler
- Complete a made-to-measure order form
- Purchase accessories, fabrics, or gift cards
- Subscribe to our newsletter or style updates
- Contact us via email, WhatsApp, phone, or contact form
- Submit a review or testimonial
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, referring URLs, pages viewed, and interactions with our site. We use Google Analytics to understand how visitors use our website and improve the experience.
How We Use Your Information
We use your personal information to:
- Provide bespoke tailoring, fitting, and alteration services
- Process and fulfill orders, payments, and deliveries
- Coordinate appointments and send reminders
- Communicate style advice, offers, and company updates
- Respond to inquiries and provide customer support
- Improve our website, products, and services
- Comply with legal and tax obligations
Payment & Fraud Prevention
Online payments are processed securely through Clover and Stripe. We collect billing address, device information, and digital transaction signatures solely to prevent fraud, verify identity, and resolve disputes when necessary. We do not store complete credit card details on our servers.
Sharing Your Information
We do not sell or rent your personal information. We only share information with trusted service providers who help us operate our business, such as payment processors, email delivery services, appointment scheduling tools, Google Calendar, and shipping carriers. These providers are contractually required to protect your information and use it only for the services they perform for us.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect some features of the website.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise your rights, contact us at Info@suited-booted.com.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain records for legal, tax, and warranty purposes, and resolve disputes. Measurement and order records are kept to support future commissions and alterations.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: